FAQ
What are Pacemaker Lures made from?
Apart from the resin 160S, all other Pacemaker models are constructed from Select Grade Western Red Cedar.
Cedar is one of the most sought-after timbers due to its incredible water repelling properties, rot & pest resistance, strength & durability, high buoyancy and its consistent straight grain structure, making it the best lure building timber available.
How long have Pacemakers been around?
The Pacemaker brand officially started back in 2014, where the first handful of 220Fs were made. Prior to this date, Jonny was building freshwater lures for his personal use. See below for more info on the back story!
Do you offer Warranty or Returns?
- Although we have never seen a broken Pacemaker lure to date, if you have any issues with your lure, please feel free to drop us an email.
- Unfortunately, we do not offer any returns for incorrect choice of lures.
Why does my lure look different to the photo on the website?
Please keep in mind that these lures are all handmade and painted, so there can be slight variances in things like paint colours, wires and profile.
Although we will try update the website photos when required, please expect some slight differences in colour patterns.
Dispatch
Lures will generally ship within 1-3 business days from purchase. Occasionally they may take a little longer due to the quantities uploaded on the store.
If there are any delays or issues, you will be sent an email.
Please be patient.
Shipping
- We post all orders from Mackay QLD, Australia.
- We offer a wide range of postage options, to be selected upon checkout. Postage costs are calculated automatically via address inputs, so if there is a discrepancy, please feel free to contact us.
- Yes, we offer International shipping, via EMS/Australia Post.
- We strongly recommend accepting insurance for orders over $100. Unfortunately once the package leaves the post office, it is no longer in our control.
- Pacemaker Concepts will not be responsible for lost or damaged items if Insurance is not selected.
- Customs and import duties may be applied to International orders when the shipment reaches its destination country. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.
- Please feel free to contact us if you believe your package has been lost and we can chase it up on our end.